Full stack - Product Integration Specialist
Engineering
Job Responsibilities:
- Maintain plugins using available APIs.
- Reproduce reported issues and troubleshoot them.
- Maintain integration documents and guides.
- Report, track/follow up and escalate recurring issues.
- Work with the development team for quick and efficient resolution of issues.
- Coordinate with merchants to provide appropriate feedback on issues.
- Integrate available payment solutions in the merchant's environment.
- Perform a necessary test on merchant websites or plugins to ensure the proper functioning.
- Monitors, plans, and assigns shifts and helps the Integration Support Engineers in multiple locations.
- Performs any other duties as assigned by the line manager.
Job Requirements:
- Bachelor's Degree in Computer Science, Computer Engineering, or equivalent study.
- 1-2 years of hands-on experience.
- Software Development experience - Full Stack developer.
- Understanding of web-based applications and technologies.
- Good knowledge of e-commerce platforms Magento, Open Cart, WooCommerce, etc.
- Proficient in using issue tracking tools like Jira, Redmine, etc.
- Proficient in using version control systems like Git, SVN, etc.
- Excellent oral and written communication skills.
- Prior experience working in distributed teams, period of time.
- Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner.
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